Frequently Asked Questions

General Questions

• Renting a floral arch is easy! Simply browse our website, select your desired date from the calendar, and click “Add to Cart” to proceed with the reservation.

• To reserve your floral arch, add your preferred rental date to the cart, proceed to checkout, and fill out the special instructions box with the venue name, address, email, phone number, and your preferred drop-off and pickup time.

• The rental price includes delivery, setup, and pickup of the floral arch. Additional fees may apply if you require moving the rental item from one location to another within the same event.

• Yes, all orders come with complimentary delivery, setup, and pickup within a 30-mile radius of Columbus, Ohio.

• We offer delivery within a 30-mile distance from Columbus, Ohio. For locations exceeding 30 miles, a distance-based fee will apply.

• We recommend booking your rental a minimum of 6 weeks in advance, but as early as possible, as we do get booked up quickly due to high demand.

• Absolutely! We understand the importance of personalization and offer various floral arch styles that can be customized to match your event theme or color scheme.

• Yes, we curate a diverse collection of floral arches, including different sizes and styles to cater to various event needs.

• Yes, but please note that additional moving and setup fees will apply for larger items that require disassembly and rearrangement.

• It is essential to check with your venue to ensure the arch will fit comfortably in your desired location. Some of our larger items may require disassembly for moving.

Questions about Customization

We offer a personalized and collaborative approach to customization, ensuring that your floral arch becomes an unforgettable centerpiece that truly captures the essence of your celebration. Reach out to us through email or text to set up a phone appointment, where we can discuss your requirements in detail.

During the phone appointment, we carefully listen to your vision, answer any questions you may have, and offer expert advice on how to bring your ideas to life. We can also create images and design mockups to give you a glimpse of what your floral arch will look like on your wedding day.

We believe that every event should be a reflection of your unique style and personality. Customization allows us to curate a design that is tailor-made for your special day, ensuring that it aligns with your vision and exceeds your expectations.

Absolutely! We encourage you to share your inspirations and ideas with us during the consultation. Your inputs play a crucial role in creating a personalized floral arch that truly represents your vision.

Our ability to create images and detailed visualizations of your vision sets us apart. Through design mockups, we provide you with a preview of what your floral arch will look like, ensuring that we are on the same page every step of the way.

Our team of skilled artisans and designers is dedicated to recreating your dream floral arch at your wedding or special event. With meticulous attention to detail, we bring together the finest blooms, greenery, and accents to craft a masterpiece that will leave you and your guests in awe.

Absolutely! At EternalArches, we take immense pride in our ability to transform your event space into a captivating and magical setting that reflects your unique love story. From the initial consultation to the final setup, we are committed to providing you with a personalized experience that exceeds your expectations.

To get started, simply reach out to us through email or text to schedule a phone appointment. We are thrilled to be a part of your special journey and look forward to bringing your floral dreams to life. Let the magic of EternalArches make your event truly unforgettable!


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